A month ago, we wrote about the damage Google was doing to its brand with its bungling of Google+ policies and enforcement. Shockingly, the company still can’t fix the problem. Today, a columnist at ZDNet was notified of a pending suspension of all her Google products because they erroneously suspected her of violating their policies. The result is that this high-profile, heavy user of Google products is finding alternatives as fast as possible. That can’t be good for the Google brand or the Google business. If Google continues their heavy handed handling of customers, their brand could end up with all the lovability and respect of the Microsoft brand.
Original post HERE.